Privacy policy

Contender Concrete is committed to protecting the privacy of our customers. This policy explains what we collect when you use our website, how we use it, and how we protect it. By using the website, you consent to the practices described here.

What we collect

When you ask for a price, request an order, ask for a quote or contact us, we may collect:

Your name
Your email address
Your phone number
The address of the jobsite
What you need: the service, the amount, the mix and any options you chose
Anything you write in a message to us, and how you heard about us

We do not take payment through this website, so no payment details are collected here.

How we collect it

Online forms. When you request an order, ask for a quote or send us a message.
The price calculator. The choices you make to get an estimate are sent to us only if you then request the order or a quote.
Cookies and similar technologies. A first-party cookie named lead_source remembers how you first arrived at the site, such as the page you landed on, the site that referred you and any campaign tags in the link, for 90 days. It is sent to us with a form you submit, so we know which of our advertising brought you. Your browser also stores your light or dark display preference. If we connect a website analytics tool in future, this policy will say so.
Communication. Details you give us when you contact us by phone, text or email.

Why we collect it

To price, confirm and schedule your order, and to deliver it to the right place.
To answer your questions and get back to you about a quote.
To understand which of our advertising works.
To improve the website and our service.
To meet our legal obligations and protect our rights.

We do not sell your personal information, and we do not share it with third parties for their marketing. We share it only:

With service providers that help us run the business. A form you submit is passed to the automation service that delivers it to us. When you type a jobsite address, the text you type is sent through our server to Google Maps Platform to suggest the address and work out the road miles from our plant. The company that hosts this website handles the traffic. Each of these providers is required to keep your information confidential.
To comply with the law or protect our rights.

How we protect it

Everything you send through the website travels over an encrypted connection.
Submissions are validated and rate-limited on our server before they are delivered.
Access to the information is limited to the people who need it to serve you.

Your rights

You have the right to:

See the personal information we hold about you.
Ask us to correct anything that is wrong.
Ask us to delete your personal information, subject to our legal obligations.

To exercise any of these, contact us using the details at the foot of this page.

SMS terms and conditions

By giving us your phone number and opting in, you consent to receive conversational text messages from Contender Concrete about your concrete order or request.

Message and data rates may apply.
Message frequency may vary.
You can opt out at any time by replying OptOut to any message.
For help, reply HELP or contact us using the details at the foot of this page.

No mobile opt-in or text message consent is shared with third parties or affiliates for marketing purposes.

Changes to this policy

When this policy changes, the date at the top of the page changes with it.

Thank you for trusting Contender Concrete with your personal information. Your privacy is important to us.